Support

Support Center

Find setup resources, product support, order help, and warranty information for LNDU smart locks.

Browse support by product below.

Browse by product

Choose your product model to find manuals, setup guidance, installation videos, app help, battery information, and troubleshooting topics.

HK01W Support

Setup, manuals, installation resources, and troubleshooting topics for HK01W.

Open HK01W Support

DL100 Support

Setup, manuals, video resources, and troubleshooting topics for DL100.

Open DL100 Support

T225 Support

Setup, manuals, installation resources, and troubleshooting topics for T225.

Open T225 Support

AL502 Support

Setup, manuals, installation resources, and troubleshooting topics for AL502.

Open AL502 Support

Quick service links

Use these links for order tracking, contact, warranty, and shipping information.

Contact Us

Send your product model, order number if available, and a brief issue description.

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Track Your Order

Check order status and shipment updates.

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Warranty & Return

Review warranty and return information before contacting support.

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Shipping & Delivery

Review shipping and delivery information for your order.

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