Support

Support Center

Find setup resources, product support, order help, and warranty information for LNDU smart locks.

Browse support by product below.

Browse by product

Choose your product model to find manuals, setup guidance, installation videos, app help, battery information, and troubleshooting topics.

LNDU HK01W smart lock front and interior panels with smart home setup icons

HK01W Support

Setup, manuals, installation resources, and troubleshooting topics for HK01W.

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LNDU DL100 video smart lock front panel, interior panel, chime, and lock cylinder

DL100 Support

Setup, manuals, video resources, and troubleshooting topics for DL100.

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LNDU T225 keypad smart lock with handle front view

T225 Support

Setup, manuals, installation resources, and troubleshooting topics for T225.

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LNDU AL502 video smart lock front panel, interior panel, and indoor chime

AL502 Support

Setup, manuals, installation resources, and troubleshooting topics for AL502.

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Warranty & Return

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Shipping & Delivery

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