Privacy policy

Privacy Policy

Last updated: July 1, 2026

LNDU operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a shopping experience for LNDU products and services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through our website, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using or accessing our website or services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified.

Depending on how you interact with us and where you live, we may collect or process the following categories of personal information:

Contact details, including your name, billing address, shipping address, phone number, and email address.
Order and transaction information, including products you view, add to cart, purchase, return, exchange, or cancel.
Payment-related information, including payment confirmation, transaction details, and payment method information. Payment processing may be handled by Shopify or other payment providers.
Account information, if you create an account, including username, password, preferences, and settings.
Communications with us, including information you provide when contacting customer support.
Device and usage information, including browser type, IP address, device identifiers, pages viewed, and how you interact with our website.
Marketing preferences, such as whether you choose to receive promotional emails.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, such as when you place an order, create an account, contact us, or provide information through our website.
Automatically through our website, including through cookies and similar technologies.
From service providers, such as Shopify, payment processors, shipping providers, analytics providers, marketing tools, and customer support tools.
From partners or third parties where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and improving our services.
We use your personal information to process orders, accept payments, arrange shipping, provide customer support, manage returns and exchanges, maintain your account, remember your preferences, improve our website, and provide a better shopping experience.

Order, shipping, and customer support.
We use your information to confirm your order, send order updates, provide tracking information, respond to support requests, process warranty or return requests, and communicate with you about your purchase.

Marketing and advertising.
If permitted by law and your preferences, we may use your information to send promotional messages, product updates, or marketing communications. You may opt out of marketing emails at any time by using the unsubscribe link in our emails.

Security and fraud prevention.
We use personal information to help protect our website, detect fraud, prevent unauthorized transactions, and maintain a secure shopping experience.

Legal and compliance purposes.
We may use personal information to comply with applicable laws, respond to lawful requests, enforce our terms and policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose personal information to third parties where necessary to operate our business and provide our services, including:

Shopify, which hosts and powers our online store.
Payment processors and financial service providers.
Shipping and logistics providers.
Customer support, analytics, marketing, and technology service providers.
Professional advisors, legal authorities, or regulators where required by law.
Business partners or service providers where needed to provide services requested by you.
Parties involved in a business transaction, such as a merger, acquisition, financing, or sale of assets, if applicable.

We do not sell your personal information in the ordinary meaning of the word. However, certain privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly. Depending on where you live, you may have the right to opt out of certain data uses as described below.

Relationship with Shopify

Our online store is powered by Shopify. Shopify may collect and process personal information about your access to and use of our store in order to provide, improve, and protect its services.

Information you provide through our store may be shared with Shopify and other service providers that help us operate our website, process payments, fulfill orders, and improve the customer experience.

To learn more about how Shopify processes personal information, you can review Shopify’s Consumer Privacy Policy at:

https://www.shopify.com/legal/privacy

Depending on where you live, you may also be able to exercise certain privacy rights through Shopify’s privacy tools.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate our website, remember your preferences, analyze website traffic, improve our services, and support marketing or advertising activities.

You may be able to manage cookies through your browser settings. Please note that disabling cookies may affect certain features of our website, including cart, checkout, account, and personalization functions.

Third-Party Websites and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites. If you visit a third-party website, you should review that website’s privacy policy and terms.

Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe that a child has provided us with personal information, please contact us so we can take appropriate steps to delete such information.

Security and Retention

We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, enforce agreements, and operate our business.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may include:

The right to access or know what personal information we hold about you.
The right to request correction of inaccurate personal information.
The right to request deletion of personal information.
The right to request a copy of your personal information.
The right to opt out of certain marketing communications.
The right to opt out of certain data sharing or targeted advertising, where applicable.
The right to appeal a decision regarding your privacy request, where applicable.

These rights may be subject to limitations under applicable law. We may need to verify your identity before responding to your request.

To exercise your privacy rights, please contact us at:

shop@lndu.com

Marketing Communications

If you receive marketing emails from us, you may opt out at any time by clicking the unsubscribe link in the email. Even if you opt out of marketing communications, we may still send you non-promotional messages, such as order confirmations, shipping updates, account notices, or customer service messages.

International Transfers

We may transfer, store, or process your personal information outside the country where you live. Where required by applicable law, we rely on appropriate safeguards for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or business operations. When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.

Contact

If you have questions about this Privacy Policy, our privacy practices, or if you would like to exercise your privacy rights, please contact us at: